At Pure Luxury Jewelry, we take our international shipments very seriously. We provide shipping to over 120 countries via FedEx or DHL with delivery confirmation and full insurance. International shipments are shipped with comprehensive insurance and appropriate value declaration. For specific shipping instructions, please contact us. Shipping to most countries worldwide takes 3-5 business days.

All orders placed from outside Ghana are subject to extensive review and verification. Any order that is flagged as high risk will immediately be voided and refunded. A customer service representative may contact you for additional verification if necessary. We ask that you bear with us throughout the order verification process as we strive to protect the safety and security of all shipments and their respective buyers.

Pure Luxury Jewelry reserves the right to cancel shipment of any order that seems suspicious or of high-risk potential.

International Duties and Taxes

Your country’s customs office may impose import duties or taxes on any incoming international shipment. These additional fees are the responsibility of the recipient, and vary on average between 10%-15% of the total declared value. Your customs office may contact you to remit payment after you receive your package. In some instances, DHL will pay these import fees ahead of time for you, and will contact you once the package has cleared customs to remit payment for these duties.

International Return Policy

International returns are protected under our 14-Day Return Policy. Please follow the procedures listed in our Return Policy. Please be advised that all international returns are subject to a 15% restocking fee.